You have been chosen by management to lead a team of five from your organization to select and implement an ERP system and have been asked to;Write a report about the implementation process
Implementation process can be defined as the procurement, installation and the implementation of all mechanism of a EWS-Early Warning System that encompasses scrutinize as well as exercising system. While writing an implementation process reports it the ERP system should be included and the description of the implementation process included. ERP system includes several functions such as the application incorporation functions link ERP to other software systems that have an effect on the supply chain (O’Leary, 2000). Supply chain planning software is the one that helps in the creation of most favorable plans to produce and deliver goods. Correspondingly, the customer association management software makes to order the way that a dealer deals with each customer on individual bases. . As one of the chosen leader to direct a team of five in selecting and implement an ERP system as well as write the implementation process I should have to include all the details. These details comprises of the criteria used while choosing the team mates, describing the process of selecting the ERS system that can meet the needs of the company , how the changes brought by the implementation of ERP addressed and how the resistance in organization be managed as well as how to evaluate the success of the implementation.
Firstly, the criteria of choosing my teammates for the ERP implementation was not so complicated for I looked for those with the two essential qualities namely, enthusiasm and commitment. People who are committed are very essential; in an organization like ours a committed person will help to improve the manner in which the organization functions and ERP system implementation using a committed person will be the way forward (Martin, 2000).
Secondly, the process in selecting the right ERP system followed three simple steps which we thought that they will help to meet the company needs. The first step was to define the critical requirements were so unique to our company. The requirements were to match with the taste and the interests of our targets (dealers that we had already short listed). The step two was the visiting that we found to have similarities with us and at least much progressive than ours. By so doing, we were able to learn one or two things which will help us to select the best ERP system to best suit and bring good results in our company (Tesfaye & Atkilt, 2011). Finally, we thought it wise to as the selected vendors to give us some trainers whom we can comfortably work with especially during the sale and when the sale is completed. We found these as an essential step for exterminating any supplementary risk that may arise and so there is no need to look for professional presenter but a trainer. Basically the trainers are obliged to live with their promises during and after the sale and they are always forward about the system and they are aware of the systems dos and don’ts (Fuglsang, 2008).
Thirdly, the ERP implementation is also termed as the ERP Implementation Life Cycle therefore; the following steps for the completion of the ERP lifecycle (Larger, 2010). The first step was the pre evaluation screening which we thought will be useful to eliminate the packages that are rather unfit to the business process. These packages were selected from the past experiences, for the company has been booming and some packages were not delivering so well. The second process was the evaluation package, it is one of the most important parts of the ERP implementation and we used it to decide the successes and the failures of the project (Nah, F. & ebrary, 2002).
The implementation of the ERP fits into place the huge investments and it has a difficult process while trying to switch it between different packages and so we recommended that it was essential to apply it during the implementation stage. The fourth step was the project planning; this stage is the one that helps in planning the implementation process. In this phase we decided the features to be used in the implementation. Some of these features were the time schedule deadlines, the companies to be visited, and the vendors among others which need to be discussed. In addition, in this step we developed the plan, made the task known, allocated the responsibilities and decided on the time for initiating the project. More so, it is at this step that we decided on how to initiate the project and how to complete it (Great Britain, 2002).
The fourth step was the GAP Analysis; this is the process in which the company is able to generate an all-inclusive representation of the place they are at the moment and decide on where they want to be in the future. We expect that the greatest packages will be able to meet the requirements of the company and the 29 per cent will comprise of challenging issues which will demand the companies reengineering. The fifth step is the reengineering and it is where we will take into consideration the human factors .by so doing, we considered ERP as an investment and as a cost cutting measure (Stone, 2010).
The sixth step was the team training; we will recommend the company to educate the employees on how to put into practice as well as manage the system. The seventh step is the testing as the phase where the system is broken. This process will be essential for it acts as a discovery for the weaker links which needs to be resolve before the execution. The eighth step is the post implementation; it is the one that will involve the endeavors and the measures that will be taken in order to update and be able to accomplish the benefits
Fourthly, it is obvious that there are change issues that are entailed in an ERP implementation process these changes can even bring the resistance in the organization; for this matter I personally thought that I will address the changes and the resistance with prudence. Changes and resistance brings challenges and where there is challenge there is growth (Musaji, 2002). These changes mostly occur in a very rapid way in an organization especially after the ERP implementation. This demanded that I as a person should be well informed about the process so as not to mishandle the process not to result in inquiring the ERP process. Therefore, there was a need to do a revising in the machine so that there will be no effect on the business process.
Failing to revise the machine could lead to the production of unnecessary misunderstandings (Best, 2009). This means that we as a team focused so much on what is missing in the business system and what is needed to be considered in a new way. I know that I cannot make everyone happy and so there are those who I thought they rebel and act in a strange way after the ERP is presented to them, we will be ready to address this by calling for a launching program where we will address the members. After addressing them we will give them the evaluation papers to help them write how comfortable they are with the ERP. By so doing, the members will be obliged to write honestly of how they feel about the project. After reading what they have written about will be able to address their discomfort by giving a well elaborated detail on why we as a team had to do certain things. If I find out that not everyone is contended then I can suggest that we use other systems apart from the ERP for it can be sometimes inflexible (Grabski et al, 2009).
Finally, while engaging with the assessment of the ERP implementation we as a team developed a well structured evaluation plan which pointed back to the goals and the objectives that were intended in the planning stage. Moreover, there was a post-implementation assessment which will be done especially after the system kicks off. This will further enhance the implementation reconciliation purposes such as the profit generation and determine if the business is in the right track (Hamilton, 2003).
Supply chain planning software is the one that helps in the creation of most favorable plans to produce and deliver goods. This means that the implementation process will help so much while it comes to creating and modifying the ERP system. This implementation process will comprise of procurement, installation and the realization of all mechanism. The process in selecting the right ERP system is not so easy especially if the company has not been making so much progress. Nevertheless, there are steps which are good and the ones that will be followed to the latter in order to bring about good progress in the business. This progress in the business will not only help the flowing of the process of implementation but also bring about good outcome in the supply chain for the production and the delivery of goods will be done in a very logical and systematic manner.