Culturally appropriate health services ensure that consumers and patients receive respective, effective, and understandable care from staff members in a manner that is compatible with their cultural beliefs of health practice in their preferred language.
The policies implement strategies to promote, retain, and recruit diverse staff and leaders from all stages and levels who represent characteristics of demographic in the area. They ensure that all staff members have received adequate training through delivery services that appreciate their culture and language. Culturally appropriate policies enable providers of healthcare in demonstrating a greater understanding of the role of culture in health care (Campbell, 2011).
Clinicians recognize barriers arising from cultural understanding among staff, patients, and residents. Moreover, nurses understand specific characteristics of cultural competence in hospitals. Nurses find it easy to respond and interpret verbal and non-verbal communications of older adults according to their diverse cultures. Providers of health care respond and assess value differences, health behaviors, and beliefs in older adults and diverse populations. Nurses get committed to offering services to people of diverse cultures and language and learn to work efficiently with diverse staffs and patients.
Organization embracing policies that appreciate culture value diversity, continuously conduct self-assessments, manage differences in their dynamics, acquire knowledge on different cultures and institutions, and adapt to diversities of culture in communities they are serving (Campbell, 2011). Such organizations incorporate above factors in decision making, in their administration and delivery of services to the community. They involve stakeholders, consumers, and community members in their policymaking.
Appropriate cultural policies minimize ethnocentrism by making people aware of their cultural biases and values. The community gets aware of their myths and stereotypes that relate to old people. The policies help in recognizing aspects of the society like racism, ageism, and their effect on delivery of optimal care. In addition, the policies help people understand attitudes in race and beliefs existing in families and residents (Campbell, 2011). Cultural policies assist in assessing competency in English among people in the society and help in seeking behavioral patterns through communicating openly and conducting health education. Cultural policies help doctors and health professionals to understand community’s attitude towards health and illness.
Explain how one can develop a policy so that it gets the support of the community
One can develop a policy that will gain the support of the community through implementing, developing, and promoting a written strategic plan. In addition, understanding the vital importance of reaching to the community and proving of help in public health campaigns helps design a policy that will gain support from the community. Being a representative of various ethnicities and entering in health care professions, as well as representing as a vital asset of reaching out and administering those communities is considered while supporting community policies (Lee et al., 2002).
Making public announcements and delivering them in unique languages of communities at risk of spreading and contracting diseases that are communicable. Policies supported by the community are from people who give advice on personal hygiene and health care availability. Moreover, those who advocate for establishment of clinics in neighbors at risk of certain diseases. The plan will outline goals and operational plans that will be used by accountable management department to offer services that will consider their culture and language.
Policy developers can have health records of patient’s data on their race, written and spoken language, and ethnicity, and integrate them in the management of the organization, store it in information systems and update it.
Third, the community will appreciate policies from health institutions that maintain current profiles of their demographic, epidemiologic, and cultural status. A policy having plans on how to assess the culture and languages of the community and implementation of their services will be appreciated (Lee et al., 2002).
Policies to be supported by the community will include methods of solving disputes arising from diversities in culture and language and one that identifies and prevents emergence of cross-cultural conflicts from community consumers and patients.
Communities will support policies from health care organizations that avail information about their progress, innovation, and implementation of CLAS standards publicly to the community.
Explain how you might engage the community to be part of the voice when developing a policy
The community is engaged in development of policies through using interpreter services for members having limited English proficiency. Secondly, training them on what to present and expect when developing policies. Third, using health materials that appreciate diversities of language and culture in the community and having health care settings that are specific cultures. Example, setting neighborhood clinics for immigrants (Allen & Heald, 2004). Fourth, avoiding discrimination of the community on race, sex, ethnicity, or status in policy development. Fifth, including them in educational community –based health programs. Example increasing the number of patients reporting satisfaction with patient education receives from health centers.
Communicating to the community on how to improve on their health status. In addition, taking a developmental approach of taking a proportion of people reporting that clinicians offer satisfactory communication skills in development of policies (Allen & Heald, 2004). Lastly, Designing them programs that improve appropriate access to quality health care services. The developmental approach is to increase health centers that address cultural competence.
Campbell, D. (2011).Anthropology’s contribution to public health policy development. McGill Journal of medicine, 13(1), 76.
Lee, K., Buse, K. & Fustukian, S. (Eds). 2002). Health policy in a globalizing world. Cambridge, United Kingdom: Cambridge university press. Allen, T. & Heald, S. (2004). HIV/AIDS policy in Africa: what has worked in Uganda and what has failed in Botswana? Journal of international development, 16(8),