Increasing Use of Robotics in Retail Delivery Fulfillment

Robotics is the process of using the modern machines which have the capability to carry out complex and a series of actions automatically through the control of the programs from the computer. In the modern time, there has been increased use of the robotics in the retail delivery fulfillment replacing humans who used to carry out these duties previously (Mohammed, 2013). The aspect of robotics in the retail delivery fulfillment has brought a great impact on the field of labor economics as it has influenced labor efficiency, influenced the wage level, changed the labor policies and influenced the leisure models in the field of labor.

The topic of robotics is of great importance as far as labor economics and policies are concerned because it has increased the level of unemployment in the economy and wage differential especially in the field of retail delivery fulfillment (Daniel, 2014). The topic is of great importance to the retail owners as it has reduced the services costs and increased efficiency in service delivery. Nevertheless, it has led to discriminatory employment as only few employees would be required to perform certain complex duties in retail delivery fulfillment.

The increased robotics retail delivery fulfillment has affected the different constituencies of the labor policy and economics such as: minimum wage, efficiency wage model, leisure models and works discrimination models (Lawrence, 2011). Given that the robots have the potential to delivery complex duties in the field of retail delivery fulfillment they tend to have great impact on different aspects of labor economics.

The New York times, financial times, The Economics, The Economic journal, Journal of labor economics and the Wall Street Journal are some of the published papers in the field of economics which examine the issues associated with the increased use of the robotics retail delivery fulfillment (Lawrence, 2011).

The Kiva System is such an example of how increased robotics in retail delivery fulfillment has been transformed. The publication of the issues related to Kiva system reached into conclusion after its impact on the service delivery (Charles, 2015). Given the changing trend of internet customers, there was need to increase efficiency in service delivery in major town such as Massachusetts.  Given the potential of the system to handle different complex services in the major retail shop there was need to publish its impact on the workers in these retail shops. Statistics indicates that only one individual is required to operate the robot.

According to the Bureau of Labor Statistics, the industrial robots which were sold in 2014 were estimated to account for 56 percent. The statistics indicated that the number of the robots sold in 2014 were 11.5% higher than those sold in the year 2013 (Kelvin, 2009). The robots used in defense department were estimated to be 45 percent. Milking robots in most of the major cities in the United States increased by around 8 percent.

The Haiti 8.0 earthquake is among some of the recent natural disasters to be experienced in the modern times. Given the magnitude of the earthquake the major cities in Haiti were destroyed (Johnson, 2010). The dangers associated with the earthquake necessitated the use of robots in rescue rather than human beings.

In conclusion, there has been increased use of robots in retail delivery fulfillment in attempt by the retailers to reach more customers, increase service delivery, increase efficiency in the services and reduce the costs associated with service deliver.


Mohammed, J. (2013). The Impact of Robotics on Employment and Motivation of Employees in the Service Sector, with Special Reference to Health Care: Journal of Labor Economics. Vol. 5(4), 198-202.

Johnson, H. (2010). Robotic Integration into Our Daily Lives: Now and the Future. Journal of Labor Economics. Vol. 2(1), 32-37.

Charles, A.(2015). Robot revolution: rise of ‘thinking’ machines could exacerbate inequality. Journal of Economic Perspectives. Vol. 7(2), 17-28.

Lawrence, M. (2011). Tornadoes, natural disasters: How high-tech robots help in search and rescue. Industrial and Labor Relations Review. Vol.3(6), 22-26.

Daniel, K. (2014).E-commerce fulfillment execution essentials and the use of Robots. Industrial and Labor Relations Review. Vol. 1(2), 8-14.

Edward, V. (2012.)Robotics as a service: transforming the future of retail business. Bureau of statistics journal. Vol. 6(3), 16-24.

Kelvin, L. (2009) Exploding use of Robotics in Logistics and Manufacturing: Review of Economics and Statistics. Vol. 1(2), 22-29.

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